There’s a real operator behind every call. You deal with a person,
not a dashboard. That operator runs Sara, the voice agent that picks up
every call in one ring, in any language,
and writes the booking to your calendar. We start where it’s proven,
real estate. Then we run the ads that make the phone ring, and call every
lead back in under a minute.
TECTOVIA · MANAGED VOICE OPS · EST. 2024COPY 2 OF 2 · CARBON
Speed-to-Lead · dialed in under a minute
No. OB-0219, Premier Roofing · Google Ads Friday
Booked
00:00:29
form submit to Sara calling
Received23:47:02 Fri
Sara called23:47:31 Fri
Exhibit A · outbound · 00:00:29
LeadElena Vasquez
SourceGoogle Ads · Friday
LanguageES → detected
/ transcript /
SARA: Hi, this is Sara from Premier Roofing. I saw your form about a roof inspection: did you just send that?
CALLER: Oh wow, that was fast. Yes, just now.
SARA: Thursday 10am is open with the crew chief. Want me to hold it?
CALLER: Yeah, Thursday works. I wasn't expecting a call this fast.
SARA: Confirmation texting to you now.
Outbound Lead Service · Managed
No. OLS-W23, All Accounts · Week of June 9
0 Waiting
When someone responds to a campaign we run for you, Sara calls them within
29 seconds: from your number, in their language. She qualifies them and books
the appointment. The lead never sits.
ClientSourceLeadsCalledBookedDial
Premier RoofingGoogle Ads47471129s
Riverside MedicalMeta · Google2323831s
Clearwater HVACGoogle Ads3131928s
Midtown LegalGBP · SEO1212427s
WEEK TOTAL11311332
We ran the ads. We called everyone.
113 leads · 0 waiting · Sara · Week 23
The missed-call problem
Three calls you never heard ring.
Exhibit A · No. 00491 · brief filed
No. 00117 · inbound · unhandled
Real estate
Missed
A buyer calls the number from your ad. Pre-approved, ready to move this month. You miss it. By Monday they've toured with an agent who answered.
SAT · 19:42
No. 00118 · inbound · unhandled
Medical clinic
Missed
A patient hears voicemail, in English only. The clinic down the street answered in Arabic.
THU · 19:05
No. 00119 · inbound · unhandled
Home services
Missed
A pipe bursts. The homeowner calls three contractors. The two that answer split the job.
SUN · 02:13
No. 00491 · inbound · answered in 1 ring
With Sara
Booked
Sara answers in their language, qualifies their need, identifies which
of your options fit, and sends you a brief before you call back: what
they want, what matched, how to open. You walk into the callback prepared.
Now · booked
FIELD DISPATCH
Sara speaks
Call log · 09:52:14 PM · detectedENGLISH
No. 00507 · Inbound voice, answered
Live
CALLER:Hi, is this about the Maple Street listing? I found it on Zillow an hour ago, it's almost 10pm, I called three offices and only got voicemail.
SARA:It is. I'm Sara, covering the line tonight. Before I bring in an agent, two quick things: are you pre-approved, and what's your range? I want to put you with the right person.
CALLER:Yes, pre-approved at 580, and we're looking in the low sixes. We have a daughter starting kindergarten, that Maple Street school district is what sold us on it.
SARA:The corner lot backs up to the elementary, so that checks out. I've got Maria on this block. Does Tuesday at 6pm work for a showing?
CALLER:Tuesday 6 is perfect. Honestly I was ready to give up tonight after the third voicemail.
SARA:Glad you called back. I'll text Maria's booking to your phone now, plus the pre-approval checklist, so Tuesday is a real offer conversation, not just a walk-through.
BookedTuesday showing booked · calendar synced · text follow-up sent
You were asleep.Your agent wasn't.
English ● Español ● العربية ● فارسی ● 中文 ● Հայերեն English ● Español ● العربية ● فارسی ● 中文 ● Հայերեն
Hi, is this about the Maple Street listing? I found it on Zillow an hour ago, it's almost 10pm, I called three offices and only got voicemail.
It is. I'm Sara, covering the line tonight. Before I bring in an agent, two quick things: are you pre-approved, and what's your range? I want to put you with the right person.
Yes, pre-approved at 580, and we're looking in the low sixes. We have a daughter starting kindergarten, that Maple Street school district is what sold us on it.
The corner lot backs up to the elementary, so that checks out. I've got Maria on this block. Does Tuesday at 6pm work for a showing?
Tuesday 6 is perfect. Honestly I was ready to give up tonight after the third voicemail.
Glad you called back. I'll text Maria's booking to your phone now, plus the pre-approval checklist, so Tuesday is a real offer conversation, not just a walk-through.
Hola, ¿esto es sobre la casa en Maple Street? La vi en Zillow hace una hora, son casi las 10 de la noche, llamé a tres oficinas y solo me salió el buzón.
Sí, lo es. Soy Sara, cubro la línea esta noche. Antes de pasarte con un agente, dos cosas rápidas: ¿ya tienes preaprobación y cuál es tu rango? Quiero asignarte a la persona correcta.
Sí, preaprobada por 580, y buscamos en los seiscientos bajos. Mi hija empieza kínder, el distrito escolar de Maple Street fue lo que nos convenció.
El lote da a la primaria, así que tiene sentido. Tengo a María en esa cuadra. ¿El martes a las 6pm te queda bien para la visita?
El martes a las 6 perfecto. Sinceramente ya iba a rendirme esta noche después del tercer buzón.
Me alegra que volvieras a llamar. Te mando ahora mismo la reserva de María a tu celular, y la lista de preaprobación, para que el martes sea una oferta real, no solo un recorrido.
مرحباً، هل هذا بشأن العقار في شارع مابل؟ وجدته على زيلو قبل ساعة، الساعة تقترب من العاشرة مساءً، اتصلت بثلاث مكاتب ولم يجب عليّ سوى البريد الصوتي.
نعم، كذلك. أنا سارة، أغطّي الخط الليلة. قبل أن أربطك بوكيل، سؤالان سريعان: هل لديك موافقة مسبقة على القرض، وما هي ميزانيتك؟ أريد أن أختار لك الشخص المناسب.
نعم، موافقة مسبقة بـ580، ونبحث في حدود الستمائة المنخفضة. ابنتنا تبدأ الروضة، ومنطقة مدارس شارع مابل هي ما جذبتنا إلى هذا المنزل.
الأرض بزاوية تطل على المدرسة الابتدائية، إذن هذا منطقي. لديّ ماريا في تلك الكتلة. هل الثلاثاء الساعة السادسة مساءً يناسبكم للمعاينة؟
الثلاثاء السادسة مساءً ممتاز. بصراحة كنت على وشك الاستسلام الليلة بعد البريد الصوتي الثالث.
سعيدة أنك اتصلت مجدداً. سأرسل حجز ماريا إلى هاتفك الآن، مع قائمة الموافقة المسبقة، ليكون الثلاثاء محادثة عرض حقيقية لا مجرد جولة.
سلام، این دربارهی ملک خیابان میپل است؟ یک ساعت پیش در زیلو پیدایش کردم، نزدیک ساعت ده شب است، به سه دفتر زنگ زدم و فقط صندوق صوتی جواب داد.
بله، همینطور است. من سارا هستم، امشب خط پشت تلفن را پوشش میدهم. قبل از اینکه وصلت کنم، دو سؤال کوتاه: آیا از قبل تأیید اعتبار دارید و بازهی بودجهتان چقدر است؟ میخواهم فرد درست را به شما وصل کنم.
بله، با ۵۸۰ تأیید اعتبار شده، و دنبال محدودهی ششصد پایین هستیم. دخترمان پیشدبستانی را شروع میکند، منطقهی مدرسهی خیابان میپل چیزی بود که ما را طرفدار این خانه کرد.
زمین گوشهای به مدرسهی ابتدایی راه میخورد، پس منطقی است. ماریا را دارم در آن محله. سهشنبه ساعت شش عصر برای بازدید بهتان میخورد؟
سهشنبه ساعت شش عالی است. راستش بعد از صندوق صوتی سوم امشب آماده بودم تسلیم شوم.
خوشحالم که دوباره زنگ زدید. همین حالا رزرو ماریا را به همراه لیست تأیید اعتبار به گوشیتان میفرستم تا سهشنبه گفتگوی پیشنهاد واقعی باشد، نه فقط بازدید.
Բարև, սա Մեյփլ սթրիթի գույքի մասին է՞ Մեկ ժամ առաջ գտա այն Zillow-ում, գրեթե երեկոյան տասն է, երեք գրասենյակ զանգահարեցի և միայն ձայնագրություն ստացա:
Այո, այդ մասին է: Ես Սառան եմ, այսօր երեկոյան գիծն եմ սպասարկում: Նախքան գործակալին կապելը՝ երկու կարճ հարց. արդյո՞ք կանխավավերացում ունեք, և որքա՞ն է ձեր բյուջետային սահմանը: Ուզում եմ ճիշտ մարդուն կապել:
Այո, 580-ով կանխավավերացված է, և փնտրում ենք վեց հարյուրի սկզբնական սահմանում: Մեր աղջիկը մանկապարտեզ է սկսում, հենց Մեյփլ սթրիթի դպրոցական շրջանն էր, որ մեզ համոզեց:
Անկյունային հողատարածքը տարրական դպրոցին է կից, ուրեմն տրամաբանական է: Ունեմ Մարիային՝ այդ թաղամասում: Երեքշաբթի երեկոյան վեցին դիտման հարմար է՞:
Երեքշաբթի վեցը կատարյալ է: Անկեղծ ասած՝ երրորդ ձայնագրությունից հետո այսօր պատրաստ էի հանձնվել:
Ուրախ եմ, որ նորից զանգեցիք: Հիմա Մարիայի ամրագրումն ուղարկում եմ ձեր հեռախոսին, իսկ կանխավավերացման ցուցակը՝ որպեսզի երեքշաբթի իրական առաջարկի զրույց լինի, ոչ թե պարզապես շրջագայություն:
Finding · Missed Calls · FieldNo. 00521 · the calls you didn’t hear
FILE 02 / 07
40%
40% of calls to small businesses go unanswered.
Yours don’t.
Not because the work is bad. Because the phone rang during a job,
in a meeting, or at 2am. That caller is already dialing the next
number that picks up.
Sara is the answer. Everything else is the engine.
An answering service takes a message. Tectovia runs the full loop: from the first Google search to the fifth five-star review. Sara is the answer layer. The rest is infrastructure your competitors don't have yet.
01GET FOUND
Customers find you first.
Search ads, social ads, AEO, and Google Business Profile management put your name in front of the right people, including AI assistants that are now sending local business leads.
02ANSWERLive
Sara picks up in 1 ring.
Every call answered. Every lead captured. In the caller's language. At 2am on a Sunday. Sara qualifies, books, and hands off with a complete brief: no voicemail, no hold music, no missed opportunity.
03BOOK
Appointment on the calendar.
Sara books directly into your live schedule, sends confirmation texts, and sets deposit requirements that eliminate no-shows. Your calendar fills itself.
04FOLLOW UP
Estimates don't go cold.
Sara calls back on unaccepted estimates. Seasonal campaigns fire automatically. Lapsed customers get a personal call. Follow-up is a system, not a reminder on a sticky note.
05COLLECT
Reviews, payments, and testimonials.
After every completed job, Sara asks for a review. Five-star reviewers get asked for a video testimonial. Invoices are followed up automatically. Your reputation compounds with zero manual effort.
06RETAIN
Customers come back.
Loyalty campaigns, win-back sequences, and competitor monitoring keep you sharp. One dashboard shows calls, bookings, ads ROI, and review score. Every loop feeds the next.
Work Order · Full-loop dispatchNo. 00488 · Tectovia operations sequence
6 PHASES
Other companies hand you the software and wish you luck. A real operator runs the whole loop, and you never open it.
When customers ask AI
Your customer just asked an AI who to call.
More and more people skip Google. They ask ChatGPT or their phone for the best roofer,
dentist, or agent near them, and they take the first name it gives. That name gets the call.
Everyone else is invisible.
We set up your business so the AI gives out your name. Honest reviews, accurate listings, and
clear information these systems actually read. We run all of it and keep it current. You keep
answering the phone and closing the jobs.
Tectovia
